Sales Policy – Nanobabyshop

Effective Date: December 3, 2024

Welcome to Nanobabyshop, your trusted destination for high-quality baby products. Our goal is to provide you with exceptional products and a seamless shopping experience. Below is our detailed Sales Policy, which comes into effect from today, December 3, 2024. Please read the following information carefully before placing an order on our website.

1. Products and Pricing

All products listed on our website are thoroughly described with detailed information about their features, materials, dimensions, and usage instructions. We make every effort to ensure that the information on our site is accurate and up-to-date. However, we reserve the right to make changes to product descriptions, prices, and availability without prior notice.

  • Prices: The price displayed on the website is the final price. However, please note that additional taxes, shipping fees, and other charges may apply, depending on your location. These will be calculated during checkout.
  • Availability: Our product availability is subject to stock levels. If an item is out of stock, we will inform you as soon as possible and offer alternatives if available.

2. Order Process

To place an order with us, simply browse our website and add items to your shopping cart. Once you’re ready to check out:

  • Create an Account or Checkout as Guest: You can either sign in to your existing account or proceed as a guest.
  • Enter Shipping Details: Please provide accurate shipping information to avoid delays.
  • Review Your Order: Before completing your purchase, carefully review your order to ensure all items, quantities, and shipping details are correct.
  • Payment: Choose from our various payment methods, which include credit cards, debit cards, and PayPal. All payments must be completed before your order is processed.

Once your order is confirmed, you will receive an order confirmation email containing your order details. You will also receive an email notification once your order is shipped, along with a tracking number.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover cards.
  • PayPal: You can also choose to pay securely via PayPal.
  • Other Payment Options: In some cases, we may offer additional payment options, such as Apple Pay or Google Pay.

Your payment information is encrypted and processed securely. We do not store any credit card details for your security.

4. Shipping and Delivery

We ship to most locations in the United States and internationally. Shipping fees and delivery times vary based on your location and the shipping method chosen during checkout.

  • Processing Time: All orders are processed within 1-2 business days, excluding weekends and holidays.
  • Shipping Methods: We offer a range of shipping options, including standard, expedited, and express delivery. The exact shipping costs will be calculated during checkout.
  • Delivery Times: Estimated delivery times are provided at checkout. Once your order has shipped, you will receive an email with tracking information to follow the progress of your delivery.

Please ensure your shipping address is correct. Nanobabyshop is not responsible for delays or issues caused by incorrect address information.

5. International Shipping

For international orders, shipping times and costs may vary based on your location. Additionally, international shipments may be subject to customs duties and taxes. Please be aware that Nanobabyshop is not responsible for any additional fees imposed by customs authorities in your country.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges within 30 days of receiving your products. To return or exchange an item:

  • Contact Us: Please email us at [email protected] to initiate the return process. Include your order number and a description of the item(s) you wish to return or exchange.
  • Return Condition: All returned items must be in their original condition—unused, unwashed, and with all tags and packaging intact.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.

Once we receive your returned items and verify their condition, we will process your refund. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to reflect in your account.

7. Exchanges

If you would like to exchange an item for a different size, color, or style, please follow the return process above and place a new order for the replacement item. Exchanges are subject to product availability.

8. Customer Support

We are here to assist you! If you have any questions or issues, please reach out to our customer support team:

Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM (EST).

9. Privacy and Security

At Nanobabyshop, your privacy and security are our top priorities. We use encryption technology to protect your personal information and payment details. Your data will only be used to process your orders and provide you with updates on your purchases. We do not share your information with third parties except as required for order fulfillment and delivery.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately. We encourage you to review this policy periodically to stay informed.

Thank you for shopping with Nanobabyshop! We value your business and look forward to providing you with top-notch baby products and exceptional customer service.

For more information or any inquiries, don’t hesitate to contact us via email at [email protected] or call us at (800) 424-9923.

Nanobabyshop Address: 191 Sweet Hollow Rd, Old Bethpage, New York (NY), 11804